RETURN POLICY

If you are not satisfied with any of our products you may receive a refund or store credit for your purchase.

 

Returns & Exchanges:

 

Returned online purchases are eligible for store credit, refund or exchange.  Please contact us to determine eligibility at support@cyclusmoto.com within 30 business days of delivery.

 

Returns & Exchanges must meet the following criteria:

 

  • Item must be in new, unworn, unwashed, un-altered (pre-shipped) condition

  • Original tags must be attached 

  • Receipt must be included with return

  • Return shipping cost within 30 calendar days is the responsibility of the customer 

  • Requests must be made within 30 calendar days of delivery date

  • Return shipments must include delivery confirmation or tracking

Sale and Final Sale Items:

Final sale items are not eligible for store credit, refund or exchange.  

Helmets:

Helmets purchased online are eligible for return only in as-new condition, complete with original packaging and packed safely and securely for shipment. As with any return merchandise, gear that has been ridden, exposed to the elements or shows any sign of wear is not eligible for return.

Please note that we are NOT able to accept returns on worn, altered, or otherwise “used” items. We are not responsible for compensation of items lost or damaged in return shipping. All return and exchange requests must be pre-approved. Requests made after 30 calendar business days from the delivery date will not be approved.

 

Exchanges may be available while supplies last. Please contact us before returning any item to determine if we can process an exchange. Exchanges must meet the same criteria as returns, listed above.